大都会供水和污水处理服务部（Metro Water Service，简称MWS）向几家公司征求变更管理/重组服务的技术和商业建议，以促进实现具体的成本降低目标。布朗和考德威尔（BC）团队被选中，MWS和BC于1999年6月共同开始了为期5年的成本节约计划。MWS-BC合作伙伴关系的主要目标是，到2002年6月30日，MWS实现每年6400万美元或更少的实际、可验证和可持续的运营和维护（O&M）费用，到2004年6月30日，达到每年6000万美元或更少的费用。重点是在五年内分三个阶段降低运营和维护费用。第一阶段是运营研究，为期6个月，评估了MWS业务的各个方面，以确定并优先考虑成本节约措施。 这项工作最终形成了一份书面的成本节约行动计划，该计划将在接下来的2年半内的第二阶段实施。第三阶段包括接下来的两年，旨在继续和进一步实施成本削减措施。包括表格、数字。

The Metropolitan Department of Water and Sewerage Services, also known as Metro Water Service or MWS, solicited technical and business proposals for change management/reengineering services from several companies to facilitate the achievement of specific cost reduction targets. The Brown and Caldwell (BC) team was selected and together, MWS and BC began work on a 5-year cost savings program in June 1999. The principal objectives of the MWS-BC partnership were for MWS to achieve actual, verifiable, and sustainable operation and maintenance (O&M) expenses of $64 million or less per year by June 30, 2002, and $60 million or less per year by June 30, 2004. The focus was on reducing O&M expenses in three phases over a 5 year period. Phase I, the Operations Study, was conducted over a 6 month period and assessed all aspects of the MWS business to identify and prioritize cost savings measures. The work culminated in the preparation of a written Cost Savings Action Plan, which will be implemented during Phase II, over the subsequent 2 1/2 years. Phase III, which included the following 2 years, was for the continued and additional implementation of cost reduction measures. Includes tables, figures.